Rant about Telus accompanied by links to Telus’ competitors
Rant about Telus accompanied by links to Telus’ competitors
Fuckin’ Telus. I got a Telus phone (against my will) as a Christmas present in 2001. I didn’t use it much, but was still forced to reload and reload and reload in order to keep the rate per minute from becoming astronomical. At one point all my minutes spontaneously expired and I was forced to go through much pain-in-the-ass to get my minutes back. In short, Telus was shafting me in every possible orifice.
I used up all my minutes before leaving for Kingston in September and let my phone fester by itself for the 8 months I was there, knowing I wouldn’t need it. Yesterday, I decided to resurrect it so I could be contacted by friends about a get together I had poorly organized. It told me the phone was no longer activated. “Alright, no biggie,” I told myself, and called the number they suggested. I talked to an operator named David who told me I could buy a Pay & Talk card, call them back, and they would reactivate it (”free-of-charge” was said quite a few times) and put those minutes on.
I bought the card. 25 hard-earned dollars, it cost me. I called them back. I reached a woman whose named started with A. She told me he was wrong, and I had to buy a 75 dollar reactivation package in order to get my phone working again. I’d have to spend an extra 75, on top of the useless 25 dollar card I’d just bought.
Thanks, Dave. Thanks a lot, you asshole.
I asked her for his information (an employee number, or something) so I could get this jerkwad fired. She wouldn’t give it to me. I guess I’m writing this so I can get my firing-jollies out, then. To David, the guy at Telus who told me to buy a card I now don’t need: You are a stupid man. Learn to do your job. If everyone on earth were like you, our world would be doomed.
I strongly recommend buying a phone that is not by Telus, or switching if you were taken in my their cute animals-on-a-white-background commercials and bought a Telus phone as my parents did. Here are some sites to visit:
Bell Mobility
Fido
Rogers AT&T Wireless
Aliant
MTS Wireless
Sasktel Wireless
In more cheerful news, I finally bit the bullet and bought the Beastie Boys’ Ill Communication (during the badly organized get-together which turned into three of us trekking across Richmond Hill, looking for something to do). Best nine bucks I ever spent. Nine CANADIAN bucks. Sweet, no? Sigh, Deja Vu, you will never fail me. I now also am the proud owner of a pumpkin shirt. It says STAFF on the back, and has a giant pumpkin on both sides. Excellent.
Lastly, I have decided to learn Diner Talk. Hopefully also to invent some of my own and have it be incorporated into the Diner Talk of today’s thriving Diner industry.